ABOUT BLACKCABS

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Black cab is a taxi service with a 400-year history, drivers are carefully selected drivers that have successfully passed the good character, medical and knowledge tests. Also every black cab driver license must have a wide range of address information and can obtain the black cab certificate by successfully passing one of the hardest tests in the world.

Black cabs have more passenger and luggage capacity than other taxis and very spacious for you to have a comfortable journey.

Black cabs are wheelchair accessible and have a ramp for easy access.

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All black cabs are wheelchair accessible and have a ramp for easy access to the passenger cabin.

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Yes, you can take your pet with you on our black cabs without any extra charges. We love animals

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You can take pram on a black cab without a problem as all black cabs have a ramp for easy access.

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Black cabs are very spacious and there is plenty of space for your luggage. You can take 4 medium and 4 hand luggages on our black cabs.

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All our black cabs have seating for up to 6 passengers.

AT THE AIRPORT

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We offer black cab booking service to all major airports with fixed fares and also pick up passengers from airports.

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Your taxi driver will be waiting for you at the arrivals area of the airport. Once you make your taxi booking online and its confirmed you will receive contact details of your driver.

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When you book your taxi online, we ask you to enter your flight number so we will be tracking your flight. In case of any flight delays your driver will be aware of this and arrive at the airport when your plane lands.

BOOKING YOUR BLACK CAB ONLINE

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You can book your black cab on our website by filling in the booking form, it is very simple and straightforward just click here to book your black cab online. Once you enter your pick up and destination addresses, fixed fare for the whole journey will be displayed which is the total amount payable to the driver.

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You can easily get an instant quote by filling our get a quote form. Just enter your pick up and destination and quote for your black cab booking will be displayed. We offer fixed black cab fares for all bookings, there a no hidden charges. Please click here to get your black cab quote for your journey. Please note all quotes and bookings fares which you get on our website are fixed fares, in case you take a black cab on the street or make a booking on another website they can charge you more for your journey.

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You can pay directly to the driver at the end of your taxi journey. You can pay by using your credit/bank card or cash, all major credit and debit cards are accepted for paying your taxi journey.

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Once you make a booking on our website we confirm your booking and your driver name and contact telephone is sent to you by sms/email, please contact your driver.

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If you do need to cancel your booking please let us know in advance by email/whatsapp quoting your booking reference number and we will cancel your booking.

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If you need to make a change to your booking please let us know by email/whatsapp and we will make the necessary changes for your black cab booking.

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Our black cab fares are very competitive and fixed, we believe in giving our customers a great experience at the right price. Also we kindly give discounts and very generous quotes for our loyal customers who have been with us for long time.

ENVIRONMENT & BLACK CABS

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Our black cabs are hybrid vehicles, they can travel 30 miles emission-free.

EXTRA CHARGES

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If the cabin of the taxi is soiled by the passenger or a pet your driver may charge you for cleaning of the taxi.

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You need to pay only for the fare when you made the booking for your taxi. In the event that your driver needs to wait longer then necessary this can be charged by the driver. Please note all our drivers are friendly and they never overcharge for waiting time.

LOST PROPERTY

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If you made a booking on our website (www.ablackcab.co.uk) please contact us by email/whatsapp we will happy to help you. If you took a black cab on the street please contact Transport for London (www.tfl.gov.uk) for all lost property enquiries. For more information please click here to go to the lost property page of Tfl.

CUSTOMER SERVICE

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Fastest way to contact us is by whatsapp, please write to us on +44 7909 594485 and we will reply to you shortly. Our whatsapp service is available from 9:00-22:00 GMT every day.

You can also contact us by emailing us at support@ablackcab.co.uk or by filling in our contact form and we will get back to you as soon as possible.

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If you have a complaint please write to us on whatsapp +44 7909 594485 or email us at support@ablackcab.co.uk and we will get back to you as soon as possible.
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All your comments and suggestions are welcome. Please write to us your feedback, suggestions, or comments on whatsapp +44 7909 594485. Also you can contact us by filling in our contact form.  To read our privacy policy, please click here.

 

 

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